Spam:
Until a few years ago Spam
referred only to the (mass-) distribution of unsolicited emails
to recipients.
In recent times this
definition has to be extended to several different forms of
Spam like
-
blog
spamming and forum spamming (posting useless or
automated messages in blogs, blog comments or
forums just to get one’s
link
displayed),
-
keyword
spamming
(stuffing keywords into content without sense other
than to pretend to the search
engines a
high relevance while the content is rendered
almost unreadable or senseless for every human
visitor),
-
article
spamming (auto-generating lots of “keyword rich” but
otherwise useless articles for websites
and article directories to get a
better search engine ranking),
-
pop-up
spamming and
others.
Certainly the creativity of
some “Internet marketers” will provide us with more and new
forms of Spam in the future.
The common denominator of
all spamming could be said to be the attempt to force one’s
message on to as many people as possible without the
willingness to undergo the effort of getting them into
communication first by doing something useful for them so they
then agree to listen on a self determined
basis.
As Spam has become
such an important issue it is very important for every Internet
marketer to know the rules. Only becoming a Spam suspect may be
enough to be put out of business, get blacklisted or the domain
banned with the result of loss of income. And as since 2003 a
email spammer can even be sent to jail per the CAN-Spam act the
following don’ts of email
marketing should be paid
attention to:
-
Don’t send
marketing mails to people who did not expressly give
their permission, that is who opted-in
or even better double
opted-in.
-
If you should
have to send an email to a person without having gotten
his permission first, make sure your mail can be
recognized as a personal message specifically to him,
not a bulkmailing. E.g. when you would like to build a
business relation to the webmaster of another
website
tell him what you like about his site and show
him that you actually visited it.
-
If you should
consider to buy leads
, i.e. email addresses of people who
opted-in somewhere else make sure you purchase
them from a reliable company, not some crook who
gathered these addresses without consent. Even if
it is a legitimate list of leads still some
percentage of your recipients will complain of
Spam.
-
Always remind the
recipients of your mails that they did opt in and when
that was. E.g. “You receive this message as a
subscriber to my xyz-newsletter”
-
Always make it easy
for the recipient to refuse further mailings to him or
to unsubscribe from your list by including an
unsubscribe link in your email.
-
Try to build a
relation the subscribers of your list before you sell
them something.
[The origin of the word
Spam
in this context is a famous 3
minutes sketch of the British comedy group Monty Python from
1970 about a couple trying to order breakfast in a pub and
every available dish includes “Spam” (a brand for some canned
meat). The waitress and other guests try to convince the couple
despite their unwillingness to take Spam by uttering or singing
it over 130 times in this 3 minutes
sketch]
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